Oh, and don’t forget your swimwear.
WHERE: The iconic Villa Bali Bali in Bali, Indonesia
What if you could provide a unique, unforgettable customer experience that sets you apart from the competition—forever?
What if your clients found so much value in your offering that they made it go viral—simply because they love it so much?
And what if you could be schooled in cutting-edge technology, psychology and trends that will impact your business in the future—all while identifying and curing your business blind spots?
Using strategies that have made companies such as Build a Bear Workshops, Starbucks, GeekSquad and the Lego Group successful, Creating World-Class Customer Experiences will take your business to the next level with inspiring, fun and incredibly in-depth training.
“In short, Kris is sharp, he has a way of seeing through the clutter, that most of us get caught up in. He knows when (and what) to challenge, and when (and what) to support. This, combined with his acute perception makes him a great business partner and superb consultant. Over the years we’ve done a bit of of work together, and I hope we get to do more. He is great to work with, and a very safe bet when you not only want results, but also a new and surprising take on whatever challenge you are facing.”
Per Kristiansen, Partner in Trivium
Day 3- Wednesday: FutureShock
MORNING LEARNSHOP: The Law of Accelerating Returns and Top 10 Megatrends of the World
AFTERNOON BRAIN JAM: Exploring the Future
Day 4 - Thursday: Designing World Class Customer Experiences
MORNING LEARNSHOP: Designing Experiences that Can Transform Human Beings
AFTERNOON EXCURSION: Activating Your Inner Sherlock Holmes
Day 5 - Friday: Your 1,000 Day Aspiration
MORNING PLAYSHOP: Building your strategy
AFTERNOON THINKSHOP & COACHING: Deep Diving into Your Aspiration
Day 6 - Saturday: Must Win Battles
MORNING PLAYSHOP: Identifying Your Must Win Battles
AFTERNOON BRAIN JAM: Realizing Your Aspiration
Day 7 - Sunday: Off into the Stratosphere
Kris and Laila run the company DARE2, a world-leading experience design agency and think tank for developing transformational customer experiences. Along with their strong network organization, Kris and Laila have done extensive research in unfolding what creates great experiences— and how experiences can have a transformative, positive impact on individuals.
Through the years DARE2 have guided hundreds of companies and entrepreneurs on the journey of releasing and optimizing the full customer experience, and thousands have been inspired through their workshops and keynotes. Furthermore, Kris and Laila are among the most advanced LEGO® SERIOUS PLAY® faciltators in the world.
Laila & Kris are entrepreneurs at heart and hold a strong voice for the startup community. In 2012 they opened DARE2mansion—a 1300m2 Professional Playground in Copenhagen, which is the “Home of Opportunity” for a diverse group of entrepreneurs and free agents as well as a hub for businesses and academia. The place has—naturally—a dedicated room full of LEGOs, where they help companies build the successes of their future.
It’s time to bring your business up to speed with your big vision.
This course will show you how.
And a lot more
(And probably some new fantastic friends.)
Day 2 - Experimentation
Lecture: What to hack and how to prioritise.
Workshop: Setting up your growth hacking hypotheses tests.
Day 3 - Analytics
Lecture: Getting to grips with the critical tools to track, test and improve your marketing funnel.
Workshop: Setting up cohort analysis and split tests.
Day 4 - Customer Feedback
Lecture: The importance of segmentation.
Workshop: Tightening your value proposition.
Day 5 - Growth explosion
Lecture: Where does growth come from?
Workshop: Idea-generation: Promotions
Day 6 - Disruptive innovation
Lecture: How to create a sustainable culture of innovation.
Workshop: Setting up a ‘build, test, analyse, action’ feedback loop in your start-up.
Day 7 - Wrap-up
Workshop: Sharing results of day 2’s growth hacking hypotheses tests.
Jacqueline is the author of two international best selling books: “Business Email Marketing: proven tips, solutions and tools for small business owners” and “Marketing to Win: how small business owners can do more with less.”
“Jacqueline has a vast knowledge in marketing and she can prove it—2 bestselling books! But not only that, she also has a great way of teaching others how to do it for themselves. She's extremely generous in sharing her expertise and helps you hands-on with your own stuff. I highly recommend her courses.” -Beatrice Buchser
Make that first investor meeting count.
When the future of your startup relies on fundraising, full comprehension of the process and impeccable implementation is paramount. Early on, startups often fail from lack of knowledge, clear objectives and proper analysis. However, with a firm foundation, expert guidance and the right connections—fundraising goes from an impossible feat to an achievable undertaking.
Day 1 - Introductions
LECTURE: Fundraising Fundamentals
WORKSHOP: Participants introduce their startups and fundraising goals
Day 2 - Pitch Deck
LECTURE: How to Build a Great Deck
WORKSHOP: Create pitchdeck
Day 3 - Investors
LECTURE: Dealing with Investors
WORKSHOP: Investor sales funnel
Day 4 - Terms & Negotiations
LECTURE: Termsheets + Negotiations
WORKSHOP: Creation of term sheets
Day 5 - Pitching
LECTURE: Pitch Like a Boss
WORKSHOP: Trial demo day
Day 6 - Investment Plans
LECTURE: Investment Plans 101
WORKSHOP: Your Investment Plan
Day 7 - Wrap up
WORKSHOP: Staged Investor Meeting - Drilling & Grilling
Steffen was born in a quaint town outside Copenhagen. He began following his entrepreneurial ambition in high school by founding a now-defunct travel agency. His favorite pastimes include mountain climbing—not just in reaching the top, but in recognizing the many accomplishments that are soon to follow once the summit is reached.
Tom’s background in law and international travel make for a formidable combination of strategy and energy, and his events are known for being equal parts enriching and fun. His infectious smile, get-it-done attitude and positivity set the tone for all of his events.